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White Crown Credit Cards

Important Information: Regarding the replacement for your White Crown FCU Credit Card

Timeline

February 5, 2024 - New Colorado Credit Union Visa credit cards will be mailed. Please check the mail for your card and place it in a safe location until it’s ready to be activated on February 26, 2024.

February 25, 2024 - Your current White Crown credit card will continue to work through February 25, 2024, 11:59 p.m. A data conversion of White Crown’s credit card platform to Colorado Credit Union’s platform will occur the next day.

February 26, 2024 - Beginning February 26, you can activate your Colorado Credit Union Visa credit card. It’s easy to activate your card. Just call 800.290.7893 and follow the prompts.

March 25, 2024 - Due date on your February 11, 2024, statement. 

April 1, 2024 - The first credit card statement from Colorado Credit Union will be issued.

Tips

Your Colorado Credit Union Visa credit card cannot be activated and pinned before February 26, 2024. We suggest putting it in your wallet now and setting a reminder for that date. If you will be traveling the last week of February, take the card with you to activate on or after February 26, 2024.

If you were paying your White Crown credit card with an automatic payment from a different financial institution than your White Crown account, we recommend one of two options:

  • Setup a new external account transfer for payments from inside your internet banking, or
  • Request assistance setting up an automatic payment using the ACH origination form found on our website.

This can be done on or after February 26, 2024.

Guide to help you setup new external account transfers:

What is new after February 26, 2024?

  • From your ColoradoCU mobile app* or online banking you will be able to:
    • Transfer payments from your savings or checking.
    • You can manage card controls under Card Management in the menu dashboard.
    • View transaction history or download new statements. (Colorado Credit Union will maintain access to the statement archives if needed at a later date, but we suggest you download the last one-to-six months worth of statements for your own archive before February 26, 2024. You will no longer have online access to historical White Crown Credit Card statements that pre-date February 26, 2024.
  • This card is enabled with contactless chip technology, an enhanced-security feature that allows you to “tap and go” at any contactless-accepting card readers.
  • Colorado Credit Union offers mobile wallets such as Apple Pay®, Samsung Pay™, Google Pay™, Fitbit Pay™ and Garmin Pay™.

Your First Credit Card Statement from Colorado Credit Union

Colorado Credit Union uses the calendar month for statement cycles for both account and credit card statements. Colorado Credit Union issues statements on the 1st of each month and ends the statement cycle on the last day of the month. White Crown credit cards were previously with a processor that ended the statement cycle on the 10th of the month and issued new statements on the 11th. 

Here’s how this change will impact former White Crown Credit Card holders:

  • The first billing cycle with Colorado Credit Union will be longer than usual, it began on February 11, 2024, and will end on the last day of March. After March, your billing cycle will be the calendar month.
  • The first credit card statement from Colorado Credit Union will be issued April 1, 2024.  
  • The due date on your February 11, 2024, statement was extended from March 7, 2024, to March 25, 2024. Moving forward, the due date for all Colorado Credit Union credit cards will be the 25th of the month.

Website

You will need to register your White Crown credit card on the new website to access your credit card account online, setup electronic statements and create an online payment: 

Online Credit Card Website Access 

PLEASE NOTE: NEW PAYMENT ADDRESS

The new remittance address is:

P.O. Box 660493, Dallas, TX 75266-0493

Please ensure this new address, which is also indicated on your credit card statement, is updated on any bill pay system that you may have established to remit your credit card payment check.

Rewards

Please use rewards by February 16, 2024.
Unused rewards points will be converted into a money deposit into your account in March 2024.
 

Questions 

More Questions or Need More Information?

If you have questions regarding any of your accounts or cards, please call 303.978.2274, send us a chat in internet banking, or visit any branch.

Visit ccu.org to explore all the products and services now available to former White Crown members.



*Online and Mobile Banking are offered FREE to our members. However, you may be charged access rates depending on your carrier. Web access is needed to use Online and Mobile Banking and mobile deposit.