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Colorado Credit Union

Coronavirus COVID-19 Updates

 

As we all navigate through the Coronavirus (COVID-19) pandemic, we want to assure you that Colorado Credit Union cares about the health and safety of our members and our staff. For this reason, we are restricting access to our branch lobbies until further notice. 

Branch Access Changes:

 

Effective Thursday, March 19, the following changes will be enacted:

  • Ken-Caryl and Brighton lobbies will be open for loan appointments only.
  • Ken-Caryl and Brighton lobbies will be closed to all teller transactions until further notice. Please use the drive-up lanes or ATM for all transactions other than loan appointments. 
  • The Downtown branch lobby will be closed until further notice. Deposit and withdrawal transactions can be made using the ATM.
  • The Ken-Caryl branch move to San Juan Way has been postponed.
  • The Annual Meeting has been postponed to May 19. 

Reminder: Lobbies are closed.

Drive-up Lane hours:

Monday, Tuesday, Thursday, Friday 7:30 am – 6 pm

Wednesday 9 am – 6 pm

Saturday 9 am - 12 pm

Our team is available to assist you - by phone or online.

Our Member Service Representatives & Lenders are equipped to work with your schedule for all your deposit and lending needs. It is important that we have your most current contact information. If you need to update your email or phone number, please call us at 303.978.2274. 

Taking care of our members is part of our mission at Colorado Credit Union. These times are challenging for all of us and some of our members may find themselves facing financial difficulties and uncertainty. Click here or call 303.978.2274 for more information on how CCU is helping our members or if you are experiencing financial difficulties and uncertainty. 

Have Questions?

Give us a call at 303.978.2274

Monday, Tuesday, Thursday 8 am – 5 pm

Wednesday 9 am – 5 pm

Friday 8 am – 6 pm

CO-OP Shared Branch and ATM Access:

Colorado Credit Union is part of the CO-OP Shared Branch and ATM network. This ensures our members have access to nearly 30,000 surcharge-free ATM locations. Look for the CO-OP ATM logo to identify surcharge-free ATMs. 

 Find a branch or ATM near you: CO-OP Shared Branch Locator *Please call the Shared Branch location for updated lobby or drive-up hours.

 Concerned about coming inside a branch? Find an ATM near you:  ATM Locator

 

Account Access 24/7 

In addition to drive-up and ATM services, we want our members to have confidence that they can access their account anytime and from virtually any location through our Digital Banking Platform. Digital Banking are easy, secure ways to check your balance, pay loans, deposit checks and transfer funds. 

If you haven't already:

Download the ColoradoCU mobile app*:
 
Apple app store logo
 
 
 
 
 
Google Play logo
 
Digital Banking:

Manage your accounts, make transfers, pay bills and more with our Digital Banking. You can also bank on the go with our Digital Banking app. 

First time user? Click here for instructions on how to enroll. Already enrolled? Login here.

 

Mobile Deposits

Deposit checks using the Colorado Credit Union mobile app. Just snap a photo of the front and back of your check and confirm the check amount. Don't forget to include 'For mobile deposit only' when endorsing your check. Click here for mobile deposit information and a how-to video. 


Send Money Securely

Easily pay bills using our Bill Pay service online or in our mobile app. Colorado Credit Union members can wire transfer funds and initiate ACHs via the call center at 303.978.2274.

 

Payment Protection Program (PPP)

Full details for the PPP program are still being finalized, however, once the SBA releases final details and guidance on the program, Colorado Credit Union will be providing PPP loans to businesses. Be assured that we are actively working to operationalize this program as quickly as possible. We can assist you now by accepting your applications and supporting documents. We will keep them active and ready to move forward as soon as we are able.

PPP Overview

PPP Loans Required Documentation 

 

PPP Application  

 

Fraud Prevention

Colorado Credit Union is committed to the security of your financial information. CCU will never request account information from you through email or over the internet. If we reach out to you, we won’t ask for confidential information such as your name, password, personal identification number (PIN) or other account information. If you suspect you may be a victim of fraud, please contact us directly at 303.978.2274.

 

Your Funds are Secure 

Colorado Credit Union is a safe and sound financial institution. We have been given a 5-Star rating by BauerFinancial for five consecutive years. Federally insured by the National Credit Union Administration (NCUA). 

 

As always, our members, our communities and our employees are our priority.

 

 *Data carrier rates may apply.

 

External links:

Centers for Disease Control and Prevention (CDC) – Coronavirus Disease 2019 (COVID-19)

World Health Organization (WHO) – Q&A on coronaviruses (COVID-19)