Frequently Asked Questions
Yes, we are open. Even though lobbies are open, we continue to encourage members to use the drive-ups for transactions. As part of our re-opening, we are implementing temporary safety precautions. We want to call special attention to one specific precaution.
The health and well-being of our members and staff is our top priority. For this reason, all CCU employees and members will be required to wear a mask or face covering when inside our branch lobbies. This requirement does not apply to children under the age of 2. Complimentary masks will be available for any member who needs one.
We are excited to announce the Ken-Caryl branch relocated on July 13, 2020. The Ken-Caryl branch is located at 10026 W. San Juan Way, off C-470 and Kipling. With the opening of this branch, there will not be any banking services at 8331 S. Continental Divide Rd. The Continental Divide building will be kept as our headquarters.
As excited as we are to show you the new branch, please note that social distancing practices will be in place; and we continue to encourage members to use the drive-up lanes for transactions.
Digital Banking is the most convenient way to manage your money. No matter what device you use, you get a smooth, personalized banking experience. That means you have complete control of your Colorado Credit Union account on your smartphone, tablet and/or computer. It lets you manage your Colorado Credit Union account from anywhere you want — it’s your personal banking portal. Whether you log in to your account online or through the ColoradoCU App, you have access to the same powerful features all in one place. Please reach out to us at 303.978.2274 if you have any questions or concerns related to Digital Banking or visit our robust Digital Banking Information page.