CCU Colorado Credit Union

Credit Card Fraud

Colorado Credit Union Wants You to Protect Yourself From Fraud and Identity Theft

Read these helpful Dos and Don’ts and pass them on to your family members!

DO ...

Shred all personal and financial information — such as bills, account statements, ATM receipts and credit card offers — before you throw it away.
Keep your personal documentation (e.g., birth certificate, Social Security card, etc.) and your financial and credit card records in a secure place.
Call the post office immediately if you are not receiving your mail. To get the
personal information needed to use your identity, a thief can forge your signature and have your mail forwarded.
Be aware of your surroundings when entering your Personal Identification Number (PIN) at an ATM.
Limit the number of credit cards and other personal information that you carry in your wallet or purse.
Report lost or stolen credit cards immediately.
Review and consider whether you need currently inactive card accounts. Even when not being used, these accounts appear on your credit report, which is accessible to thieves.
Closely monitor the expiration dates on your credit cards. Contact the credit issuer if the replacement card is not received prior to your credit card's expiration date.
Sign all new credit cards upon receipt.
Review your credit reports annually.
Use passwords on your credit cards, financial accounts and phone cards. Avoid using the obvious passwords — your mother's maiden name, your birth date or the last four digits of your Social Security or phone number.
Match your credit card receipts against monthly bills to make sure there are no unauthorized charges.

DON'T ...

Volunteer any personal information when you use your credit card.
Give your Social Security number, credit card number or any bank account details over the phone unless you have initiated the call and know that the business that you are dealing with is reputable.
Leave receipts at ATMs, teller counters or unattended gasoline pumps.
Leave envelopes containing your credit card payments or checks in your home mailbox for postal carrier pickup.
Record your Social Security number or passwords on paper and store them in your wallet or purse. Memorize your numbers and/or passwords.
Disclose bank account numbers, credit card account numbers or other personal financial data on any Web site or online service location, unless you receive a secured authentication key from your provider.

If you believe that your card or personal identification number has been lost or stolen, please contact us immediately at 303-978-CASH. This will limit your liability for any unauthorized transactions that might occur.

To report a lost or stolen Visa Credit Card, after hours, please call 1-800-237-6211.

To report a lost or stolen Visa Debit Card, after hours, please call 1-800-264-5578.